Ask a question
The community forum ↗
Setup help, radios and interfaces, and how other stations operate. Search first: your question may already be answered.
Support
Help from other operators.
OpenJSQ is community-supported. There is no help desk. Most answers come from other operators on the forum, and Jerome reads what is posted there and in the issue tracker when he can.
Where to go.
Report a bug or ask for a feature
Post on the forum ↗
Post a bug or an idea there. Say what you did, what you expected and what happened, and give your OpenJSQ version, operating system and waveform.
Report from the app
Help › Report a problem
The app saves a diagnostics bundle on your computer and opens the problem report form in your browser. Nothing is uploaded for you: you decide what to send and who gets it.
Licensing, security, press
The contact form
The contact form is only for licensing questions, security reports and press. It is not a help desk; help questions are better asked on the forum.
Before you ask.
- Try the quick checks. Troubleshooting and Known issues cover the common ones.
- Say what you run. Your OpenJSQ version, operating system, waveform, radio and interface.
- Share carefully. A diagnostics bundle holds recordings and logs of your station’s radio activity. Remove anything personal before you post it in public.
Answers depend on volunteers’ time, so nothing here is a support promise. See the licence agreement (section 10, no warranty) and Privacy.